Privacy Policy

Who We Are

FALCONRISE ([COMPANY LEGAL NAME], trade license no. [TRADE LICENSE NO.], registered at [REGISTERED ADDRESS]) is a real estate advisory firm based in Business Bay, Dubai, United Arab Emirates. FALCONRISE operates the website falconrise.ae and is the controller of the personal data described in this policy.

If you have any questions about this policy or how your data is handled, contact us at info@falconrise.ae.

The Data We Collect

We collect the information you choose to share with us through the website: your name, email address, phone number, and message when you use our contact or consultation forms; your investment preferences when you complete our property quiz or download our investment guide; your CV and application details when you apply for a position; and the content of your conversations with our AI assistant.

We also process limited technical data needed to operate the site, such as your IP address, browser type, and language preference.

How We Use Your Data

We use your data to respond to your enquiries, provide real estate advisory services, schedule consultations, process job applications, and — only where you have given consent — send you market updates and marketing communications.

We do not sell your personal data, and we do not use it for automated decision-making that produces legal effects.

Legal Basis for Processing

We process your data on the basis of your consent (for marketing and analytics), the performance of a contract or pre-contractual steps (when you request our services), and our legitimate interest in operating and securing the website.

Who We Share Data With

Your data is processed by a small number of service providers acting on our behalf: our website hosting provider (Netlify), our database provider (Supabase), our AI chat provider, and — if you accept analytics cookies — Google Analytics. When you contact us via WhatsApp, your communication is governed by WhatsApp's own terms and privacy policy.

We may also disclose data where required by law or by a competent authority in the United Arab Emirates.

How Long We Keep Your Data

We keep your data only as long as needed for the purposes described above: enquiry and consultation data for as long as our relationship remains active and up to 24 months after our last contact; job applications for up to 12 months; and technical logs for a shorter operational period. You may request deletion at any time.

Your Rights

Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) — and, where it applies to you, the EU/UK GDPR — you have the right to access the personal data we hold about you, to have it corrected or deleted, to object to or restrict its processing, to receive a copy in a portable format, and to withdraw your consent at any time.

To exercise any of these rights, email us at info@falconrise.ae. We will respond within a reasonable period and in accordance with applicable law.

Security

We apply appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS), access controls on our systems, and reputable infrastructure providers. No method of transmission or storage is completely secure, but we work to protect your information in line with industry practice.

Contact

For any privacy-related question or request: info@falconrise.ae, or FALCONRISE, Business Bay, Dubai, UAE.